I cannot say enough good things about this hotel! The customer service was amazing - I am a manager at another Best Western in Oregon, and I was blown away by the friendliness and helpful demeanor of all of the staff, from front desk to housekeeping. On busy Memorial Day Weekend, when everyone floods the coasts, they were still able to get us into our room TWO HOURS EARLY. Unheard of, and absolutely fantastic! I'm sure they can't do early check in for everyone every time, but this time it made all the difference in the world! Thank you so much, Patty! My boyfriend and I stayed here for our anniversary, in a King Jacuzzi Suite, room 122. The room was absolutely gorgeous - Jacuzzi in the bedroom, and in view of the ocean. The fireplace was very nice, puts out quite a bit of heat! Full kitchen, with some essential cooking utensils, silverware, and dishes. Just enough for what we needed. The room was so clean and fresh when we got there. (also, in the shower, the showerhead is fantastic. I'm a sucker for a good shower!) The view from the room is absolutely stunning! I wish I had taken pictures of the room to post on here, I cannot express how stunning the room and view were. Next time, however, I do think we will stay on the 2nd or 3rd floor- if we wanted to enjoy the view the curtains had to be open of course, but that also meant everyone passing by to the beach would stop and look into our room. And a lot of folks liked to loiter on our patio.... not so nice of them. Nothing the hotel could have done about this though.
Breakfast! So, SO yummy!!! They have a waffle maker and amazing toppings for them, as well as yogurt, eggs, sausage, bacon, coffee, juice, and much more that I didn't get to try!
Front desk agent Patty checked us in, and was very patient as we dealt with our bank (who we forgot to notify that we were travelling... oops...), and was very kind as I chatted her ear off! The housekeeper who helped me with more towels, Leanne, was very friendly! Ashton, the evening front desk attendant, was very friendly as well, and was very informative. I also saw that the General Manager (I can't remember his name, so sorry!) liked to be present - it was nice to see that he was attentive to the needs of the guests in such a noticeable way. I know managers get busy and it isn't always easy to be able to sit at the desk and make sure your guests are taken care of. I hope that all of these employees can get special recognition for their hard work.
We will absolutely be staying at this hotel again, in fact we booked our stay for my birthday as we checked out! Again, I cannot say enough about this hotel and the amazing time we had. Thank you again to all of you who work hard here for making our anniversary so special!!! less
FrontDesk_GM, General Manager at Best Western Plus Lincoln Sands Oceanfront Suites, responded to this review
Wow! Thank you, Elizabeth for such a positive review and amazing feedback. As you know, our employees are the foundation of everything we do and we are very lucky to have an amazing team. We will definitely share your comments with everyone, as they will be very thankful to receive your praises. We are so glad that you enjoyed all aspects of your stay, including the view, and we can't wait to see you back for your birthday. Thank you again for taking the time to leave such glowing feedback, we truly appreciate it!