Best hotel in area by far!
24/09/2016 Anne S, Madison, United States
Best hotel in long time and I've stayed all over country. Prior to booking, they offered to clean carpet just to make sure I was comfortable there. All the air units had just been completely cleaned. ... more
Best hotel in long time and I've stayed all over country. Prior to booking, they offered to clean carpet just to make sure I was comfortable there. All the air units had just been completely cleaned. Air quality was very good which is important to me. Of course, everything else was clean. Inside lobby there was cool water and two bottles of some beverage (didn't pay attention but looked like could have been wine) also available for free. I had to wait for a family member and sat in lobby for few minutes where there was a television on which made it give a home-like atmosphere. Normally, a TV would be annoying to me but this was set just right. Coffee, and warm beverages available 24/7. Free breakfast was adequate. The owners are wanting to update a few things. I'd definitely keep the beautiful chandelier hanging at bottom of staircase. Honestly, the only thing I saw was the entrance to the outdoor pool was awkward since there was no entrance directly from hotel into to pool area but had to go outside and around building. less
BWCreedmoor, General Manager at BEST WESTERN Butner Creedmoor Inn, responded to this review
Dear Anne S:
Thank you for your feedback! Whenever a guest calls and shares any special concerns with us, we always try to do everything we can to make his or her upcoming stay more comfortable so they have the best possible time with us.
We do enjoy a 100% sanitation rating, as you noticed and are happy to provide a clean and healthy environment for all of our guests. I am so glad you enjoyed our welcome table, complimentary refreshments and snacks! We absolutely want you to feel at home when we host you and we try to go that extra mile to make sure you are very comfortable. It means a great deal that the hard work of our staff was not only noticed, but appreciated so thank you for that. I will be sure to share your thoughts with our entire staff. We look forward to your next stay and hope to see you again very soon!