A Lovely Stay In A Lovey Hotel
23/09/2016 GeorgeH-LI_NY-ExPat, Surf City, North Carolina
We were going the Waynesville area for an annual Bladder Cancer Survivor Support Meeting on Fri & Sat (9/16 & 9/17). We wanted to do some SightSeeing while in the area also. Based on some recommendat... more
We were going the Waynesville area for an annual Bladder Cancer Survivor Support Meeting on Fri & Sat (9/16 & 9/17). We wanted to do some SightSeeing while in the area also. Based on some recommendations of the local BCAN Organizer we choose this hotel for our stay. We called & booked a room for five days, not knowing how long we would be able to actually stay and they were so flexible with the days, we could have left or extended as we needed. We arrived on Thursday and checked out Mon. & headed toward Asheville for a couple of days there before heading back toward the coast.
This is a very lovely property located on a hill with beautiful views. They have very nice little park benches located all around so one can sit outside to enjoy the views. There is also a nice outdoor pool & small gym, but we did not take advantage of either.
The overall service was OUTSTANDING, from everyone at the front desk, to the breakfast service, to Carolyn, who cleaned our room each day.
A VERY NICE TOUCH was the fresh Water Bottles, Cookies & Popcorn placed in the room each day. That was a nice snack to come back to each day & also to know we could start the next day with a fresh bottle of water.
The room & bathroom was spacious & very clean, and a microwave, refrigerator & free WiFi were provided.
While this is not a five star hotel in Manhattan, I am giving it Five Stars & a very high recommendation because everything was right for this location & we will definitely book this hotel when we are in the Waynesville area again :-) less
Manager_BWSMI, Manager at BEST WESTERN Smoky Mountain Inn, responded to this review
Thank you for choosing to stay with us at the Smoky Mountain Inn. We are so happy to see that you allowed us to be your home base during your visit to Western North Carolina. There are many nearby attractions, as you probably experienced, such as Downtown Waynesville, Biltmore Estate, Cherokee casino, etc, so we tend to be popular choice for folks coming to this area. Our front desk staff, housekeeping staff (including Carolyn) and maintenance staff, all work hard together to ensure all of our guests needs are met. We hope you come back to see us again soon! Thanks again for choosing the Smoky Mountain Inn for your lodging needs.