A Delightful Experience. Happy Memories
Eight of us stayed two nights coming from all directions to celebrate a brother's 70th birthday. The staff greeted us warmly, answered all questions and made us feel welcome right away. All of the rooms were clean and so comfortable. Four pillows on each bed, a lounge chair, microwave, fridge, desk, coffee maker, hair dryer, every thing you could want. The mattresses were soft and comfy. The AC was great, and we found our rooms quiet. The pool was clean and delightful. The desk people, especially Nick and Jim were some of the nicest we have met. Nick was more than pleasant, friendly and a little funny, which we just loved. Jim was so helpful and kind in helping us fit tables together for eight at breakfast and making sure everything was kept replenished. He could tell a joke also. The breakfast was amazing, with many choices, eggs done different ways, sausages and potatoes, waffled pancakes you make yourself, with toppings available, and of course all of the usual cereals, coffee, juices, breads, bagels, muffins, danish....and fresh fruit and yogurt. How could you complain? Nick told us about all of the local restaurants and things to do, with his own recommendations as a local. The older gentleman who ran the place was also amazingly friendly and helpful. We had one tiny problem and he fixed it immediately. We had a birthday party in the lobby with lots of laughs and joy. Our new friend, Nick assisted and joined in for cake....at our insistence. He helped us also by taking pictures of the eight of us. Thanks Nick. Also, the price was incredibly reasonable, and just enough outside of Ithaca to be a short ride to the waterfalls and Cornell. We would definitely stay there again. less
B.W.P C, Front Office Manager at BEST WESTERN PLUS Finger Lakes Inn & Suites, responded to this review
Thank you for taking the time to leave a review of your recent stay with us. We are happy that our hotel was able to provide a place for your family to come together and celebrate a birthday. Jim & Nick are a sure asset to our hotel and really enjoy making every guests stay a memorable one. To read how helpful they were is very nice since sometimes the little things can go unnoticed.
It was certainly a pleasure to have your group stay with us, such a remarkable group of nice people. We sure hope to see you again soon!
Thank you again!
Finger Lakes Inn & Suites