Best Western? Or Best Hotel?
16/09/2016 Dawn P,
After staying at many St Louis hotels, from 1 star to 5 stars. Best Western St.Louis Inn is hands down a star above them all. The staff? From management to housekeeping to maintenance, who both worke... more
After staying at many St Louis hotels, from 1 star to 5 stars. Best Western St.Louis Inn is hands down a star above them all. The staff? From management to housekeeping to maintenance, who both worked together to find me jumper cables when my battery was dead on my car. While the manager squeezed me in last minute ON A FRIDAY to stay another night. Amazing. The nicest most helpful people. The price? This hotel could easily charge a couple hundred for the basic room I was in. But they don't. It's obvious they are not there just to make another dime off you. When let me tell you, they could without feeling bad because the accommodations the provide and all the extras are more than worth paying more. But you don't. Because the Best Part of this Best Western ( if I was forced to pick one) Is the Value. I actually received a few dollars back a couple times because I had inadvertently overpaid through one of the online websites. I mean are you kidding the price was a great deal already and still she gave me a couple dollars back. But it's because of that value in price and of their customers that this is hands down THE BEST-BEST WESTERN and THE BEST HOTEL in the St Louis area. Oh and don't even get me started on their breakfast(free), indoor pool, OR JACUZZI SUITE!!! less
L23170, Guest Relations Manager at BEST WESTERN St. Louis Inn, responded to this review
Hi Dawn, Thank you for taking the time to share your feedback and to acknowledge the efforts of our hardworking staff to be as accommodating, helpful and welcoming as possible. We are so glad to know that you had a wonderful time with us and that you find great value in staying with us. We always aim to give you the best value for your money and we are so happy to know that our efforts are well received. We do hope to see you and your family again soon and thank you so much for your business.