Route Change Led to a Great Hotel Experience!
22/09/2016 TucsonTravelerMM, Tucson AZ
Dodging torrential rains in eastern Kansas, I took a more westerly route that led me to the Best Western North Edge Inn. Definitely deserves its top ranking on TripAdvisor. The staff exude authentic h... more
Dodging torrential rains in eastern Kansas, I took a more westerly route that led me to the Best Western North Edge Inn. Definitely deserves its top ranking on TripAdvisor. The staff exude authentic hospitality. Traveling a lot, one gets accustomed to the routine "Thanks for staying with us." Here, each staff member I met came across with a gracious manner, whether asking how they could help, inquiring about my comfort, or going the extra mile to ensure I had a great martini! Cindy, the breakfast host, deserves special mention. She welcomed each guest and talked with them demonstrating a sincere interest. Breakfast was an excellent selection of cold and hot dishes. . .the best free hot breakfast I have had at a hotel. I selected a single King room with recliner as I enjoy relaxing with early morning coffee. The room had a full-size refrigerator, small stove, microwave, and coffeemaker. It was spartan clean, and the bed was wonderfully comfortable. Not sure when I'll be in the area again, but I will go out of my way to stay at this excellent hotel. less
Amber C, Guest Relations at BEST WESTERN North Edge Inn, responded to this review
We are very happy your route led to Best Western North Edge Inn and you were able to miss the rainfall east of Dodge City. We are happy to hear that your review solidifies our top rating on TripAdvisor. We appreciate that you noticed the genuine hospitality that our staff provides to our guests! We are so excited to hear you had the opportunity to visit The Edge bar for a a delicious martini! Thank you for the shout out to Cindy! We will be sure to pass the kind compliment to her for her excellence in guest services! Thank you for enjoying the variety of breakfast items before leaving for the day! You are invited back to enjoy another spacious and accommodating room with all the amenities you mentioned! We very much appreciate your business and your thoughtful review! We hope you'll be in Dodge City soon and are excited you'll be staying with us! Have a great evening!