We were looking for a clean, comfortable, reasonably priced hotel for two couples near the Santa Cruz beach and boardwalk, and we found it at the Best Western Plus Capitola! The hotel was quiet, clea... more
We were looking for a clean, comfortable, reasonably priced hotel for two couples near the Santa Cruz beach and boardwalk, and we found it at the Best Western Plus Capitola! The hotel was quiet, clean, modern, and located in a safe neighborhood with restaurants and a grocery nearby. The units were roomy and nicely appointed. The beds were comfortable and had washable covers. The shower stayed hot and had good water pressure. The staff was friendly and helpful. The free breakfast included individually wrapped egg sandwiches, hard boiled eggs, make-your-own waffles, pastries, cereals, fruit, and of course coffee, tea, etc. You could eat indoors or outside in the attractively landscaped courtyard. Parking and wifi were free. The only thing that needs improvement, in my opinion, is the size and resilience of the pillows. They were small and lifeless. So just bring your own pillow and enjoy a great stay! less
Jason R, General Manager at BEST WESTERN PLUS Capitola By-the-Sea Inn & Suites, responded to this review
We are so happy to hear that our hotel met all of your expectations and you enjoyed your stay with us. We hope to see you again soon.