What a farce...Brian at "reception" needs training...he was unprofessional and hardly pleasant...did not confirm how many nights we were booked, or told us anything about the hotel except the free breakfast. Mistakenly, someone in my party only booked us for 1 night, instead of 2, in the "fanciest" part...Tuscan rooms...little more than an expensive hotel...cheap furnishings...a skylight in the bathroom that woke us up, ugly "art". We were in Calistoga having a massage, and they called, starting at 2pm, that we had only one night, and handled our stuff, and moved us out of the room, leaving a charger, that a very unfriendly and uncourteous handyman found for us at the request of another nice woman employee.
DONT STAY HERE! less