A true 5/5 Motel....just a wonderful little hidden gem!
01/09/2016 Michael S, Portland, Oregon
I stayed here on a personal vacation in late September 2015, but really wanted to promote this excellent property and share the photos from this wonderful stay. So many good things, a few excellent t... more
I stayed here on a personal vacation in late September 2015, but really wanted to promote this excellent property and share the photos from this wonderful stay. So many good things, a few excellent things and not much to complain about.
As far as "good" goes, the rooms are very nice for one person perhaps two people. They are well kept, spacious for a budget place and very, very, very clean. Cleanliness can't be undersold because when one stays "budget" there are health and "gross out" related risks that are taken. Not so with the Best Western Pine Tree Motel which is exceedingly well-kept and mostly spotless. Also good is the location which is very close to the 60 freeway onramp preceded by a strip mall with a Starbucks, Jersey Mike's and across the street from a Del Taco (which is right next to the property).
"Excellent" would describe the bed, shower, tv, staff, and air conditioning! Considering the age of this place, you would think both might be of lower quality, but the contrary was true. The queen size bed was functional, just firm enough but not too hard with very generous bedding; it was very easy to sleep on and combined with the air conditioner I enjoyed five nights of quality sleep. The bathroom fixtures were "old school" but very well maintained, the water pressure and temperature was "up to snuff" and the shower head was contemporary. Very clean and fluffy (generous) towels as well [budget hotel towels can be a embedded cigarette smoke disaster].
It is located in the Inland Empire and in September it is still quite toasty. No worries, their air conditioning unit pounded in fresh and cold air like a boss! Comfy enough that I could kick back and enjoy my suite of ESPN "happy hour" programming with no sweat! The tv was a flat screen that had all of the necessary channels and was also of excellent quality.
Also excellent was the hard working staff which log many long hours; very long shifts but not so long that they effect their attitudes. I was especially pleased with Imelda and Jennifer who alternated during the five nights I stayed.
Improvements? You can't change the age of a place and there are some things that would certainly be improved with a newer property.....but then again any massive remodeling would change the charm of this place. Its like a 1960's motel that is still as fresh as it was back when Kennedy was President! The room is small, but you knew that.....right? I don't think a family of four would be super comfy here....I noticed many Gen-X and Baby Boomer blends like me vs. young families or families with teens. Finally, it would be good to always have coffee and some snacks (apples etc.) available for guests, some days there would be no coffee and condiments. Remember, these are nit-picky things that can't be changed and are really what you would consider before even thinking about a motel.
Overall, the Best Western Pine Tree Motel is just a wonderful, wonderful place and very worthy of a 5/5. I'm an academic and a notoriously hard graders [see my other reviews] but for what this motel is I believe it is top of the line and very worth your traveling dollars! less
Cheryl M, Manager at BEST WESTERN Pine Tree Motel, responded to this review
Thank you for completing the survey regarding your recent stay at our property.
Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.
Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.