Great service and great value; very clean
23/07/2016 JC980006, Houston, Texas
The staff here was very friendly and helpful. The room was clean and comfortable. It was a great value, too, since I had just come from California where everything was very expensive. This town was ... more
The staff here was very friendly and helpful. The room was clean and comfortable. It was a great value, too, since I had just come from California where everything was very expensive. This town was right on the border of Arizona and California, so definitely saved some money by crossing over into Arizona! The breakfast was good, but the breakfast room was very hot. Not sure if they were just having problems with the AC that day, but the lady working in there was so sweet that she made up for it and I could deal with the heat for the short time I was in there. I would definitely stay here again. less
Nicholas S, General Manager at BEST WESTERN Desert Oasis, responded to this review
Thank you for taking your time to write a review for our hotel. We strive here to give the best customer service that we can give everyday. We also strive to make our hotel stand out with being clean and comfortable. We are aware of the breakfast room ac being hot and are working on getting them fixed. With the temps here being so hot for so long the ac's have been working hard that they need to be recharged. It was scheduled to be recharged every 4 months but its not lasting to the 4 month mark so we had to call them to come out earlier. Thank you for letting us know. I am glad that the breakfast attendant was able to make up for the breakfast room being hot. I hope that you will stay with us again when you are in the area in the near future.
Best Western Desert Oasis