Best Western Crewe Arms Hotel

  • 7.4 /10 Great
  • From

Explore Hotel

Experience the charm of Cheshire!

Best Western Crewe Arms Hotel in Cheshire is just the ticket for a relaxing getaway - which should come as no surprise when we tell you that its located adjacent to Crewe Railway station (and is the world's first Railway hotel, built in 1830)!

For both business and leisure guests, we go all out to make your stay as comfy-cosy as possible. Our job is made easier by the beautiful red brick building we inhabit, which stands out at the entrance to the town and is held in much affection by the many locals and visitors from further afield.

Such is the character of our hotel that Queen Victoria and her family stayed here when she travelled from London to Scotland for her annual summer holidays - there's even a tunnel that she used here to avoid walking with the commoners!

VBQuality in Tourism - Safe. Clean. Legal.

For your information

Breakfast is Continental option only.

Rooms & Rates


Dining and Bars

blank image

@1650 Restaurant

Enjoy traditional tastiness and join us in Sophias Restaurant for home cooked food and a tempting choice from our delicious daily menus. Our restaurant has a cosy feel to it which makes it a warm and welcoming place to relax in during your stay with us.

To set you up for great days out, we also serve up a Full English breakfast carvery, tea, coffee and fruit juices, cereals, pastries, fresh fruit, yoghurts and a continental selection of ham and cheese.

Opening hours

Breakfast: 07:00 - 09:30
Lunch: 12:00 - 14:00
Dinner: 17:30 - 22:00
Weekend times may vary


Best Western Crewe Arms Hotel say yes to the perfect wedding venue!

From the moment you meet our wonderful Wedding Co-ordinator, well start working to make your big day dreams come true. Well then guide you through every step of the organisation of your very special day, and will also be on hand throughout your celebrations to ensure not a single detail is missed!

For more information get in touch with Rachael Bickerton at the hotel on 01270 213204.


Registry office:

Best Western Crewe Arms Hotel.say 'yes' to the perfect wedding venue!

For any enquiries please call Andrew Gibbons / Rachael Bickerton on 01270 213204

Location and Attractions

Getting there.

Sat nav users: type CW2 6DN

Send to Tom Tom

Nantwich Road

Free parking on site (120 spaces)

What's nearby?

Meetings, Conferences and Events

blank image

Join us at Best Western Crewe Arms Hotel.

Its great location makes Best Western Crewe Arms Hotel ideal for idea sharing! Whatever your requirements or budget, our team of co-ordinators ensure that your event runs smoothly while our fantastic chefs will make sure everyone is well fed fantastically! With 5 varying sized meeting rooms, our venue works well for most events and we can comfortably cater for 2 - 200 delegates.

Available room set ups

U shape

Room Theatre Classroom U-Shape Boardroom Banquet
Gladstone Room 100 20 40 50 0
Albert Room 60 20 25 30 0
Walpole Room 15 8 10 12 0
Consort Room 15 8 10 12 0
Disraeli Room 60 20 25 30 0
Have an enquiry?
Contact events on 0844 387 62 40

Amenities and Policies

Services: Bars, Free WIFI, Lift to all floors, Pets Allowed, Restaurants
Internet: Free internet available throughout the hotel.
Parking: There is free parking available onsite.
Check-in & Check-out: 14:00 | 11:00
Pets: Welcomes all small domestic pets, free of charge


TripAdvisor Traveller Rating: Rating: Based on 512 traveller reviews
Rating: 5 164
Rating: 4 170
Rating: 3 93
Rating: 2 41
Rating: 1 44

Could be bettet

18/12/2020 billstrang, Wallingford, United Kingdom

Despite being half empty given room overlooking noisy road outside - no double glazing ! V few staff Only one coffee cup and one bath towel in double room!! Not impressed Room clean but small Zzzzzz... more


Best Western Experience

21/11/2020 cjvh1969,

Overall service very good disappointed with room felt dark and drab very dated. TV failed to work two wall light out Paid for Champagne received cheap bottle of Prosecco Fruit Platter not impressed.... more


Good views over Crewe Station

19/10/2020 John H, Stoke-on-Trent, United Kingdom

Specifically asked for a room overlooking the station (this is a station hotel!). Great views over West Coast main line platforms. Room was on the small side, and a little bit tired, but for less th... more


Worst place I've ever stayed - PERIOD.

28/09/2020 966hb,

This is the worst place I've ever paid money to stay in - when I say this rates the worst our of places I've PAID to stay in, then yes, I am including a hostel, a refuge and 2 different "move on" hous... more

Owner Response
Rachael Bickerton, Guest Services / Front Office at Best Western Crewe Arms Hotel, responded to this review
Thank you for taking the time to give feedback on your stay. Feedback is important to the team as it enables us to identify areas of the customer journey we need to improve. We are sorry to hear of your experience and stunned by your comments regarding cleanliness of the bedrooms, we don’t often get this type of feedback as we set a high standard of cleanliness in all areas of the hotel and we will be looking into this. We hope you will think about visiting us again so the team can have another chance to provide you with a superior customer journey. Best wishes, Crewe Arms Hotel Team.

Location Is Key

27/08/2020 Julie F, Shoreham-by-Sea, United Kingdom

We wanted to be as close to Crewe railway station as we could be so this hotel was just perfect for that requirement. I had asked for a king sized bed and we got the most amazingly comfortable enormo... more