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Status Match®

Get in touch


0844 387 6390

Are you a member of another hotel's loyalty programme? If you enjoy the equivalent benefits of our Platinum and Diamond tiers, we will match your status and upgrade you for FREE!

Start making the most of our best in-hotel benefits straight away and earn bonus points from your very first stay by upgrading today. Click here to complete the form and return it to the Rewards Team along with proof of your elite tier with a competitor loyalty programme to:

From dining discounts to bonus points, take a look at the great perks elite tier membership brings.




Gold Platinum - Stay 15 qualifying nights a year Diamond - Stay 30 qualifying nights a year Diamond for Life - 2 consecutive years as a Diamond member
Free room upgrade
Yes
Yes
Yes
Yes
Early check-in
Yes
Yes
Yes
Yes
Late check-out
Yes
Yes
Yes
Yes
Advanced special offers notice
Yes
Yes
Yes
Yes
Dedicated rewards team
Yes
Yes
Yes
Yes
Free weekday newspaper  
Yes
Yes
Yes
Bonus points   10% 15% 15%
Dining discount   10% 15% 15%
Partner stays free    
Yes
Yes
Dedicated Diamond freephone number    
Yes
Yes
Points never expire      
Yes
Diamond perks for life      
Yes
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