Cookie information: We love cookies - you can dunk them in your tea!
This website may put "tracking cookies" on your computer to help us improve your experience on our website, to analyse its performance and to allow us to promote the website. You can find out more in our privacy policy. Unfortunately you can't eat our tracking cookies but you can set your web browser to stop them downloading to your computer or you can just delete them from your computer. Here's a good recipe for cookies that you can dunk in your tea!

(This message is only intended to appear the first time you visit and then at six month intervals)



Sadler Street, Wells, Somerset, BA5 2RX

Ratings & Awards

3 stars Hotel inspected by the Tourist Board (Visit Britain) for level of service and facilities. (Reflected in the number of stars awarded) Hotels that are inspected by the AA for their level of service and facilities are reflected in the number of stars awarded.
The AA rosette is your guarantee that a hotel takes extra special pride in its cuisine.
Silver CSR award from Green Tourism.
A tourist board award to those hotels that go that extra mile to make your stay a special one.

Hotel Amenities

  • Free Internet
  • Free parking onsite (30 spaces)
  • Gym
  • Restaurants
  • Bars
  • WIFI
  • No Lift
  • 24hr service
  • Hotel And Bedrooms All Completely Non Smoking

Hotel Information

Hotel has no lift

Get in touch

08445 76 76 76
*local rate


Step back nearly 600 years at the BEST WESTERN PLUS Swan Hotel.

Stunningly located in the shadow of Wells Cathedral, this hotel has unique charm and offers guests modern amenities in a beautiful and relaxed setting.

The BEST WESTERN PLUS Swan hotel is in the heart of vibrant and historic city of Wells and is just a short drive away from Glastonbury, Bath and Bristol. A former coaching inn, the BEST WESTERN PLUS Swan hotel is a delight to behold, both inside and out! It has been sympathetically restored and extended to ensure every inch of comfort for guests staying within its 48 bedrooms and the luxurious Cathedral Suite (recent winner of Most Impressive Guest Room in our global Fan Awards). What's more, a Health Suite is also available for the exclusive use of guests.

Please be aware that this hotel does not have a lift, but two rooms are available on the ground floor. and porterage is available. Car parking is on a first come first served basis. It is also a popular wedding venue however music is not permitted after 11.30pm.

All’s well in Wells!

The BEST WESTERN PLUS Swan Hotel is stunningly located in the shadow of Wells Cathedral in the City Centre, with the cities of Bath and Bristol just a short drive away.

Things to do in Wells

Landmarks and getting around

  • Wells Cathedral (0.2 miles)
  • Bishops Palace (0.1 miles)
  • Vicars Close (0.2 miles)
  • Wookey Hole (2 miles)
  • Cheddar Gorge and Caves (10 miles)

There are lots of shopping opportunities nearby.

Find out more about attractions near the BEST WESTERN PLUS Swan Hotel.

Overview image 1 Overview image 2

BEST WESTERN PLUS Swan Hotel at a glance

The hotel has a unique charm offering guests modern amenities in a beautiful and relaxed setting. A previous restoration and extension will ensure every comfort within its 49 bedrooms, and luxurious suite.

  • 2 outdoor eating areas
  • 49 hotel rooms
  • 1 bar
  • Small health suite
  • Meeting facilities- dedicated conference centre
  • 1 restaurant, 2 AA Rosettes

Our Values

We are fortunate to have a truly dedicated team of staff, some of whom have worked at the BEST WESTERN PLUS Swan Hotel for a number of years! As such, the service you receive during your stay will be friendly, relaxed and attentive.
« 12345...6 »

Rating: 5 "We loved this historic, comfortable hotel"

17/Jan/15  Fran B, Gosport | Type: 

We booked this hotel to celebrate a birthday and were not disappointed. The hotel dates from the 15th century and looks across the green to the West Front of Wells Cathedral. Our room with its comfort... more »

Rating: 4 "WiFi needs sorting still"

05/Dec/14  A TripAdvisor Member, York, United Kingdom | Type: 

I have stayed at the Swan many times and over the last few years WiFi has been available in the rooms. It connects easily but the data rate is vanishingly small - I sent one (and only one) email over ... more »

Rating: 4 "Well Impressed"

29/Nov/14  Dee B, Oxfordshire, United Kingdom | Type: 

Had a superb stay in the stunning Cathedral suite and didn't think the brochure did the suite justice. It couldn't be bettered. The service generally was very good indeed, not stuffy and formal but f... more »

« 12345...6 »

Sadler Street

For phone bookings please call:
08443 876036

For general enquiries please call:
01749 836300

For online bookings please use the
pink button above.

Check in: 14:00
Check out: 11:00

Connect with us
The World's Biggest Hotel Family ®
Each Best Western ® branded hotel is independently owned and operated. © 2002 - 2012 Best Western International, Inc. All rights reserved 2015
© 2012 TripAdvisor LLC. All rights reserved