Linden Row Inn

100 E Franklin Street, Richmond, Virginia, 23219, United States
based on 1441 reviews Trip Advisor Logo
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Linden Row Inn

The Linden Row Inn lies at the heart of Downtown Richmond in the historic Arts and Cultural District, 10 miles west of Richmond International Airport and within walking distance of commercial and government offices. It is within a few blocks of Virgi show more

Pets not accepted
Check-in & Check out15:00:00 | 11:00:00
100 E Franklin Street, Richmond, Virginia, 23219, United States

Reviews of Linden Row Inn

Traveller Overview:
4.5 Rating: 1441 reviews
Excellent 57%
Very Good 27%
Average 9%
Poor 3%
Terrible 2%
Rating

Charlie1454, wrote review 11/10/2021

Great Stay in Richmond

Unique building, boutique hotel. Staff was very knowledgeable of the area & very friendly & pleasant. They were very professional, as well. I would stay there again. The room was clean, nice size & ha... more

Rating

briancK4210QR, wrote review 11/10/2021

Quaint & Comfortable

First, let me state upfront that this is an old building in an old neighborhood, and anyone expecting modern design aught look elsewhere. That said, I had a perfectly fine stay at Linden Row. The roo... more

Rating

ElizabethSnape, wrote review 29/09/2021

An Historic Richmond Inn

The Linden Row Inn is a must if you have a night or more in Richmond. The rooms are large and the furnishings put you back to a time of elegance and grandeur. The gardens are beautiful and sitting t... more

Rating

1981kent, wrote review 21/09/2021

Filthy, unsanitary

First, parking is terrible. Website does not provide helpful information regarding where to park. When we called before arrival to ask about parking the information given was confusing and inaccurat... more

Owner Response
Savara Hospitality, Owner at Linden Row Inn, responded to this review
Thank you for taking the time to write a detailed review about your stay. On behalf of our entire team, we sincerely apologize for the issues you encountered during your visit. The health, safety, and comfort of our guests is our top priority, and it is clear that the condition of your room fell below our strict standards. We are deeply regretful about your experience and have been in contact with you since your stay, both via personal email and via phone, as we really would like to make things right. Thank you again for sharing your concerns.
Rating

415neilm, wrote review 18/09/2021

Would never stay here again

We had high hopes based on many positive Trip Advisor reviews, and figured the handful of critical reviews had to be outliers. Expectations further heightened by fact that our nightly room rate was $... more

Owner Response
Savara Hospitality, Owner at Linden Row Inn, responded to this review
We want to thank you for taking the time to write this review. On behalf of our entire team, we deeply apologize for missing the mark on your stay. It pains us to hear that the conditions of your guest room fell significantly below our strict standards. We have made sure to share your constructive feedback with relevant members of our team so that we can continue to improve our services. We would very much like to discuss your experience in further detail and to make amends. On that note, we request that you to contact our General Manager at 1-804-783-7000. We do hope that you will consider the possibility of staying with us in the future.