I love a good awards ceremony, but you won’t catch me camping out for hours in front of the TV to watch the endless live screening of the Golden Globes or the BAFTAs. For me it’s all about the outfits, the who turns up with who and searching on YouTube for the most cringe worthy acceptance speech after the ceremony has finished.
Talking of awards, at the Best Western Annual Conference we held the glitzy hotel awards to showcase our top achievers . After much deliberation, a trot up the red carpet and a tearful acceptance speech (in my mind this is what happened, and I am sure it was quite as dramatic!) the winners of the seven categories were announced as…
1.) The ‘Small (but perfectly formed) Hotel of the Year’ was the BEST WESTERN Eglinton Arms Hotel in Glasgow. Not only are they the proud owners of this award, their chef was named ‘Young Scottish Chef of the Year’ in 1999 – yummy!
2.) BEST WESTERN PLUS Bruntsfield hotel scooped the ‘Medium Hotel of the Year’ award. Within easy reach of Edinburgh Castle, maybe they could showcase the award amongst the Scottish crown jewels?
3.) As film stars of Undercover Boss, the BEST WESTERN PLUS Ullesthorpe Court Hotel & Golf Club must be used to the attention and they can now add ‘Large Hotel of the Year’ award winners to their list of credentials.
4.) Maybe being so close to Donnington Park makes the BEST WESTERN PREMIER Yew Lodge Hotel so fast and efficient? Well whatever it is has paid off as they have been awarded the ‘Best Venue’ of 2011.
5.) As you may have seen in Undercover Boss, the BEST WESTERN Castle Green Hotel in Kendal offers fantastic customer service and is packed with personality. This wasn’t left unnoticed at the hotel awards with them walking off with the ‘Best Customer Care’ award.
6.) The BEST WESTERN Hotel St. Pierre in Wakefield have been very hard at work for the last year, going above and beyond for all their customers and really focusing on each and every guest. It is great to see that the hard work paid off and the hotel has been recognised with the shiny ‘Most Improved Customer Care’ gong.
7.) And last but not least was the new ‘Hotel with personality’ award introduced since the launch of “Hotels with personality” last spring. The BEST WESTERN PLUS Stoke on Trent Moat House won this award because they took the Hotels with personality message and embraced it with charity events, comedy calendars, abseiling in superhero costumes, washing cars to raise money and climbing mountains to name but a few of their activities – well done!
If you were to award our hotels with gongs which hotel would you award what and why?