Best Western Gift Card (Travel Card)
Terms & Conditions
The Gift Card (Travel Card) is a stored value card and is fully transferable. Currency
loaded Travel Cards can be used toward Best Western brand hotel charges (any
eligible service managed or operated by a Best Western brand hotel) and any
applicable taxes. They may not be accepted at concessions located at a hotel
not owned, operated or managed by that Best Western brand hotel. Unit Travel
Cards hold units that can be used toward room purchase plus related room or
occupancy tax only at Best Western brand hotels (excludes incidentals,
gratuities, VAT, GST and other taxes which may apply). Units apply to double
occupancy (single occupancy unit levels available in Europe). Additional per
(adult) person charge is 1 unit.
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Currency loaded Travel Cards can be purchased or reloaded at participating Best
Western hotels worldwide, online at travelcard.bestwestern.com, with
participating travel professionals or through Travel Card Customer Service.
Unit Travel Card can be purchased through authorized travel professionals only.
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Plastic Travel Cards purchased via travelcard.bestwestern.com can be reloaded
directly via the web site, by calling the Customer Service (see contact
information below) or at participating Best Western hotels worldwide (excluding
Europe). Travel Cards purchased through other distribution channels can only be
reloaded by the issuing office. Virtual Travel Cards bought via
travelcard.bestwestern.com are non-reloadable.
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Travel Cards can be issued in form of a physical plastic card or a virtual card
(an E-mail certificate or printout from the website). Virtual cards purchased
via travelcard.bestwestern.com are available at any denomination between
EUR/USD 25 and EUR/USD 500 and equivalent in other currencies. Plastic Travel
Cards ordered via travelcard.bestwestern.com are available at any desired
amount between EUR/USD 25 and EUR/USD 1000 and equivalent in other currencies.
Delivery of a virtual Travel Card to an incorrect but deliverable address as
provided by the customer is the responsibility of the purchaser. Delivery of a
non-existent address is the responsibility of the purchaser. Virtual Travel
Cards can be redeemed on the next business day of Travel Card purchase based on
the time zone linked to your country of residence.
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Advanced reservations are required for Unit Travel Cards (rooms subject to
availability). They are not required for currency loaded Travel Cards. Call
Customer Service (see contact information below) or register your card on
travelcard.bestwestern.com to check procedures and to find out how many units
are needed to stay at your hotel(s) of choice. You may call Travel Card
Reservations (see contact information below), 800-WESTERN or a local
reservations office to make your reservation. If a Travel Card is purchased or
reloaded through a Travel Agent, reservations should be made exclusively by
this Travel Agent or by the consumer contacting Best Western directly (see
contact information below).
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At time of check-in, guests should present their Travel Card, a valid picture
ID and a personal credit card or other form of payment guarantee.
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The value available on the card will be reduced by the total charges/units. It
is the responsibility of the cardholder to keep track of the value of their
Travel Card. Card balances can be tracked online at travelcard.bestwestern.com
when the cardholder registers the card. The balance may also be checked by
calling Customer Service (see contact information below).
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Travel Cards are not replaceable if lost, stolen, destroyed or expired. Travel
Cards are not exchangeable for cash in part or other substitutions and no
change will be given.
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Fees for international credit card transactions may appear depending on
services provided by purchaser's local bank.
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Best Western reserves the right to request a form of security deposit in
advance for expenses not covered by the Travel Card. Travel Cards cannot be
used as a form of advance deposit or guarantee for room reservations.
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1-877-CARD-2TVL (227-3288) within the U.S., Canada, Mexico and the Caribbean
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1 800 232885 within Australia
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++ 800 22 73 28 85 within Europe and most other countries, or call your local
Best Western reservations office
Best Western Travel Cards ordered worldwide (except for Europe) are issued in
Arizona, USA. Best Western Travel Cards ordered in Europe are issued in Europe.
The laws of the state of Arizona, USA, govern all terms and conditions of the
Best Western Travel Cards issued in Arizona, USA. For Travel Cards issued in
Europe, the laws of Switzerland govern all terms and conditions. Terms are void
where prohibited by law. Best Western International, Inc. Each Best Western
hotel is independently owned and operated.