Contact us

Contact us

Can't decide where to go, or what to book? If you want to chat to a team of knowledgeable and friendly agents about your hotel break, then contact our award winning* Central Reservations office in York.

We're open from 8am - 8pm Monday - Friday and 9am - 6pm Saturday to Sunday, and we are more than happy to talk through your budget, preferred location and hotel requirements to make sure you choose the break that's special to you.

Contact us on 08457 73 73 73, we look forward to hearing from you.

* Highly commended in 2005 National Customer Service awards, in the category, Institute of Customer Services; Front Line Professional of the Year; Second place in an Industry Benchmarking survey beating Sainsbury's, First Direct, Barclaycard and Mercedes Benz.

Hotel reservations

UK Hotels Telephone 08457 73 73 73
Group Reservations Telephone 0870 169 1001
Overseas Telephone 0800 393130
E-mail reservations@bestwestern.co.uk

UK Lines are open:
Monday - Friday 8.00am - 8.00pm (GMT)
Saturday - Sunday 9.00am - 6.00pm (GMT)
0845 calls are charged at local rate. Calls on the overseas number are toll free. You may be recorded in order to help us improve our reservations service for our customers.

UK meetings

First Place Meeting 08706 040506
Lines are open:
Monday - Friday 9.00am - 5.30pm (GMT)
Fax 01904 695402
E-mail firstplace@bestwestern.co.uk

General enquiries

Best Western Hotels Great Britain
Central Office
Consort House
Amy Johnson Way
Clifton Moor
York YO30 4GP

UK Office Reception Telephone 01904 695400
UK Office Fax 01904 695496
E-mail reservations@bestwestern.co.uk

For general enquiries please email admin@bestwestern.co.uk
For Customer Services please email customerservices@bestwestern.co.uk
For web site feedback please email webmaster@bestwestern.co.uk
For Career enquiries please email recruitment@bestwestern.co.uk

Departmental contact list

Best Western Hotels are independently owned and operated. © 2002 - 2008 Best Western Hotels Great Britain. All rights reserved.